Pick-Up, Payment & Shipping Information

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Currently we are open THURSDAY 11:00AM-6:30PM, FRIDAY 10AM-4:00PM, SATURDAY 10AM-3:00PM,  MONDAY 9:30AM-4:30PM (closed 12:00pm to 1:00pm)  for item pick-up. WE ARE CLOSED SUNDAY, TUESDAY (open after a statutory holiday) and WEDNESDAY.

All won items MUST be picked up by 4:30pm the second Monday after the auction closes. Items not picked up within the allotted time will be assessed a $25.00 per week storage/administration fee and will be charged on top of the winning bid price, buyers premium and taxes to the credit card you have on file.

Buyers will receive an invoice to the email address on file for your account for all items won during a weekly auction within 24 hours of auction closing. You may choose to prepay your invoice online with Visa, Mastercard, PayPal or eMail Money Transfer before you arrive, or in person you can pay with CASH, VISA, MASTERCARD and DEBIT at our warehouse location when picking up your items. 

PHOTO ID IS MANDATORY FOR IN PERSON PICK-UPS AND CREDIT CARD PAYMENTS. In order to have someone else pick up your items on your behalf, payment must be made by either e-transfer, cash or in person by the person who is picking up on your behalf.

Buyers will receive an invoice via the email address on file for your account for all items won during a weekly auction within 24 hours of auction closing. You may choose to prepay your invoice with Visa, Mastercard, PayPal or eMail Money Transfer before you arrive, or you can pay with CASH, VISA, MASTERCARD or DEBIT at our warehouse location when picking your items up. 

PHOTO ID IS MANDATORY FOR IN PERSON PICK-UPS AND CREDIT CARD PAYMENTS. In order to have someone else pick up your items on your behalf, payment must be made by either e-transfer, cash or in person by the person who is picking up on your behalf.

Unless otherwise stated as "NO SHIPPING" in the auction listing description, shipping is available for most items being sold at a Mr. Big Deals online auction. Items shipped within Canada are shipped using  one of our contracted couriers where we receive a very generous discounted rate. Items shipped to the United States are shipped using standard UPS counter rates. All duties and taxes are the responsibility of the buyer.

If you require shipping for your won items please send us an email to info@mrbigdeals.ca once the auction has closed and we will have your invoice prepared with shipping charges added.

Please note we do combine shipping when possible. If the item is not eligible for shipping you will see  "NO SHIPPING" in the auction listing description . Price will be determined by the location the items(s) are being shipped to and the total weight, and dimensions of the package.

Mr. Big Deals is not responsible for any additional charges incurred after it has left our premises, such as duty, taxes or additional delivery fees assessed upon delivery. If you have any questions - please contact us at info@mrbigdeals.ca or call us at 416-292-3481 or Toll Free at 1-800-994-9965