WE STAND BEHIND WHAT WE SELL

• We value your business and take pride in our industry leading 10 day return policy for any item that is ever sold in a condition other than as described, unless that item was sold in "USED" or "AS IS" condition.
• Please allow us up to 48 hours  to respond to your email or voicemail  inquiries (although we usually get back to you much sooner)
• We will work hard to help you resolve any issues that may arise with your purchase. MrBigDeals.ca is known for its amazing prices and top notch customer service.
• MrBigDeals.ca employees work very hard to individually test & inspect every item that comes through our doors, we ship your purchases rapidly, and provide the best service with a friendly smile at local pick up.  If there is ever an issue, be assured it will be  resolved promptly by our helpful customer service staff. 

NEW – Sealed never opened in original manufacturers packaging. Fully functional and complete.

NEW OPEN/DAMAGED BOX - A new open/damaged-box item looks and feels brand new, although its packaging can sometimes show some damage or wear and tear. Open-box products are often unused returns, or demo models from retail locations that cannot be sold as “brand new” anymore.

Fully functional and complete.

OPEN BOX - A open-box item may look and feel brand new or may have some minor signs of wear and tear, its packaging can also show some wear. Open-box products are often retail returns, or demo models that cannot be sold as “new” anymore. These items can be functional and power on upon initial testing, but we may not always be able to test the item for its full functionality. As an example… we can test a coffee maker to power on but we can’t run water through it to see if it makes a hot pot of coffee” It is also possible that the item may be missing parts or instruction manuals. See the listing for full details and description of any imperfections.

Items sold in OPEN BOX conditon are always “SOLD AS IS”

REFURBISHED - An item that has been restored to full working order by the either Mr. Big Deals or a third party approved or not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition.

LIGHTLY USED – This is an item that has been used previously. The item may have some minor signs of cosmetic wear but is fully operational and functions as intended. This item may be a floor model or store return that has been lightly used, possibly once or twice. See the listing for full details and description of any imperfections. Items sold in 

Items sold in LIGHTLY USED condition are always “SOLD AS IS”

USED - This is an item that has been used previously. The item will have obvious signs of wear and may have some minor soiling that may require cleaning by the buyer. The item will be functional and power on upon initial testing, but we may not always be able to test the item for its full functionality. As an example… we can test a coffee maker to power on but we can’t run water through it to see if it makes a hot pot of coffee” ” It is also possible that the item may be missing parts or instruction manuals. See the listing for full details and description of any imperfections.

 Items sold in USED condition are always “SOLD AS IS”

HEAVILY USED - This is an item that has obvious signs wear and heavy soiling and will require some cleaning by the buyer. The item will be functional and power on upon initial testing, but we may not always be able to test the item for its full functionality. As an example… we can test a coffee maker to power on but we can’t run water through it to see if it makes a hot pot of coffee” ” It is also possible that the item may be missing parts or instruction manuals. See the listing for full details and description of any imperfections. 

Items sold in HEAVILY USED condition are always “SOLD AS IS”